Client Survey

Client Survey
Form

Hey there ,

We want to be the best at what we do, and your thoughts can help us level up our game and ensure we exceed your wildest expectations

Please spare a 3-5 minutes to fill out this survey. Feel free to provide specific details, as it will aid us in addressing any potential issues and ensuring a smoother project experience for everyone involved.

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Please provide your Name *

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Name of the Project *

PROJECT BRIEFING 🛫

How well did we understand your project requirements during the initial discussions? *

On a scale from 1 (Poorly) to 10 (Exceeded!)

What were satisfying features we displayed in the project briefing that showed we understood your project's goals and objectives?

We'd love to hear from you if there were any areas where we might have missed the mark in understanding your requirements. Please share the details with us:

COMMUNICATION 🔑

How would you rate the communication between our team and yours throughout the project? *

On a scale from 1 (Poorly) to 10 (Exceeded!)

What were good examples of how we communicated with you through the lifespan of this project?

We're curious, were there any moments when you felt there was a lack of communication or miscommunication? If yes, please provide specific details:

PROJECT MILESTONES ⭐

Were the project milestones clearly communicated to you at the beginning of the project? *

If you answered 'No,' please explain any confusion or ambiguity you experienced regarding the project milestones:

To what extent did we successfully meet the agreed-upon project milestones? *

On a scale from 1 (Not met) to 10 (All of them were met!)

Could you share any specific comments or suggestions regarding the project milestones?

DELIVERABLES QUALITY 📦

How would you rate your satisfaction with the quality of the final deliverables provided? *

On a scale from 1 (Not satisfied) to 10 (Cannot be more satisfied!)

Are there any specific comments or suggestions regarding the quality of the deliverables?

SATISFACTION CHECK ✅

What unique aspects or strengths you felt MAKE brought to the table during our collaboration? (If any)

How would you rate your overall satisfaction with the project and working with us? *

On a scale from 1 (Not satisfied) to 10 (Cannot be more satisfied!)

Would you like to to explain the reason(s) behind your rating?

We would love to include a testimonial from you on our website for this project. What would you like everyone to know?

Is there anything else you would like us to know?